Privacy policy

Privacy Policy

This Privacy Policy describes how your personal data is collected, used, and shared when you visit or make a purchase from PrayHaven.

Personal Information We Collect

When you visit PrayHaven, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse PrayHaven, we also collect information about the individual web pages or products that you view, what websites or search terms referred you to PrayHaven, and information about how you interact with PrayHaven. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

  • Cookies: These are data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

  • Log Files: These track actions occurring on PrayHaven and collect data such as IP address, browser type, ISP, referring/exit pages, and date/time stamps.

  • Web Beacons, Tags, and Pixels: These are electronic files used to record information about how you browse PrayHaven.

When you make a purchase or attempt to make a purchase through PrayHaven, we also collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

When we talk about "personal data" in this Privacy Policy, we are talking about both Device Information and Order Information.

How We Use Your Personal Data

We use the Order Information we collect generally to fulfill any orders placed through PrayHaven (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;

  • Screen our orders for potential risk or fraud; and

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address) and, more generally, to improve and optimize PrayHaven (for example, by generating analytics about how our customers browse and interact with PrayHaven, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Shopify to power our e-commerce platform—you can read more about how Shopify uses your Personal Information here. We also use Google Analytics to help us understand how our customers use PrayHaven— you can read more about how Google uses your Personal Information here. You can also opt out of Google Analytics here.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page here.

You can opt out of targeted advertising using the following links:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here.

Do Not Track

Please note that we do not alter our data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are based in Europe, you have the right to access the personal data we hold about you and to ask that your personal data be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.

If you are based in Europe, please also note that we are processing your data to fulfill contracts we might have with you (for example, if you make an order through PrayHaven) or to pursue our legitimate business interests listed above. Additionally, your data will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through PrayHaven, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at Info@PrayHaven.com.