Vacancies

DO YOU WANT TO WORK FOR ONE OF THE MOST WELL-KNOWN BRANDS IN THE MIDDLE EAST?

CHECK OUT OUR OPEN POSITIONS!

Digital Marketer

As a Digital Marketer, you will have a keen eye for numbers and insights, providing recommendations to your colleagues and management. You will be responsible for technical marketing and will work with various programs. Your role will involve analyzing and optimizing Google Analytics, email funnels, and the entire customer journey.

In your role as a Digital Marketer, you will enjoy a lot of freedom and will be responsible for your own work and development! You will ensure that PrayHaven stands out in the market and take pride in the results you achieve.

Job Requirements:

  • You have a higher professional education (HBO) working and thinking level;
  • You have experience with technical marketing (website management, Google Analytics, etc.);
  • Experience with Salesforce is an advantage;
  • You are available for 24 to 40 hours per week;
  • You possess a valid driver’s license.

Qualities:

  • Passionate about analyzing and improving!
  • You are entrepreneurial and reach out to people;
  • You are proactive.

Working Conditions:

  • Friendly colleagues with a healthy sense of humor;
  • A competitive salary between €2,500 and €3,500 per month based on 40 hours, depending on experience;
  • A smartphone and a leased vehicle that you can use privately;
  • Regular Friday afternoon drinks and team outings;
  • And last but not least: great coffee and excellent discounts on PrayHaven products.

Company Profile

PrayHaven is more than an e-commerce company. We resonate with our customers and provide holistic solutions that make their lives simpler, healthier, and spiritually richer, deeply rooted in Islamic faith.

To truly make a difference for our customers and stand out in the market, we offer faith-centered product journeys instead of merely competing on image, price, and buttons.

At PrayHaven, we work tirelessly to meet our customers’ needs professionally and effectively, adhering to our core values of integrity and trust. PrayHaven has developed a first-class e-commerce infrastructure to meet the needs of today's international Muslim community, providing users with fast and high-quality service using the latest technology. Enough about the webshop.

YOU are at the heart of PrayHaven. One of our key values is the uniqueness of our products. So, if you're looking for something special that isn't yet in our collection, please let us know!

Company Values

Doers
Every day, a little better. Actions, not words. We believe in practical and effective efforts, embracing the entrepreneurial spirit: Just do it.

Friends
Honest, direct, and open. There are few companies where so many colleagues are also friends. Friendship is our strength, as together we know more, achieve more, and enjoy more.

Trust and Integrity
For us, economic success and social responsibility are inseparably linked. Respect, openness, responsibility, and integrity are therefore crucial company values. These are based on a foundation of trustful collaboration within our community and the personal responsibility of each individual, always aligned with the company's values and their own moral compass.

Head of Customer Service

We are currently looking for customer service professionals ready to dive in. Join a young and dynamic team where you will soon take on responsibility. You will independently manage and develop our customer service department.

You will be responsible for maximizing customer satisfaction in our network, which consists of both business and private customers.

  • Handling incoming calls and mail in Dutch and English
  • Developing appropriate solutions for complaints or issues related to our products
  • Organizing returns in collaboration with our logistics partners (DHL, GLS, PostNL, etc.)
  • Working within our Zendesk CRM system
  • Reporting and providing feedback on notable customer cases

Job Requirements:

  • Educational level: MBO, HBO
  • Available for 16 - 24 hours per week
  • Experience in customer service is a plus but not mandatory
  • You speak and write excellent Dutch and English

What We Offer:

  • Part-time position from 16 - 40 hours per week (in consultation)
  • Flexibility to work from home or at the office
  • Travel costs are reimbursed
  • 25 vacation days per year
  • Several team outings per year
  • Competitive salary

Company Profile

PrayHaven is more than an e-commerce company. We resonate with the lives of our customers and provide comprehensive solutions that make their lives simpler, healthier, and above all, more fulfilling through the Islamic faith.

To truly make a difference for our customers and stand out in the market, we offer faith-centered product journeys instead of merely competing on image, price, and buttons.

At PrayHaven, we work tirelessly to meet our customers’ needs professionally and effectively, adhering to our core values of integrity and trust. PrayHaven has developed a first-class e-commerce infrastructure to meet the needs of today's international Muslim community, providing users with fast and high-quality service using the latest technology. Enough about the webshop.

YOU are at the heart of PrayHaven. One of our key values is the uniqueness of our products. So, if you're looking for something special that isn't yet in our collection, please let us know!

Company Values

Doers
Every day, a little better. Actions, not words. We believe in practical and effective efforts, embracing the entrepreneurial spirit: Just do it.

Friends
Honest, direct, and open. There are few companies where so many colleagues are also friends. Friendship is our strength, as together we know more, achieve more, and enjoy more.

Trust and Integrity
For us, economic success and social responsibility are inseparably linked. Respect, openness, responsibility, and integrity are therefore crucial company values. These are based on a foundation of trustful collaboration within our community and the personal responsibility of each individual, always aligned with the company's values and their own moral compass.

Will you help us expand your expertise in customer service? Then get in touch!

HELP! MY JOB ISN’T LISTED HERE :-(

No worries! PrayHaven is growing rapidly, and so is our team! Are you convinced you are the one we’re missing? Send your open application to info@PrayHaven.com.